If you're unhappy with the inspection performed for you, call the inspector and speak
your mind. If the inspector doesn't attempt to make amends, or explain your issues
satisfactorily, return the inspector's written report, sign a legal waiver of action (your
lawyer can help here), and demand your money back. So, whether this is a house you're
selling or buying, it's only natural that you may disagree with your home inspector's
assessment, and that's your right. In fact, a good home inspector will gladly come out and
recheck things if you can demonstrate that they either missed something the first time
around, or that they pegged something as needing fixing - when it doesn't. But how do you
ensure that the home inspector you work with is a good one?
"Looking for professional credentials is still the best way for consumers to
select an inspector," said Mike Casey, President of the American Society of Home
Inspectors.
Casey, a noted author, lecturer and building construction and code expert, suggests
people check for references, professional affiliations (such as the ASHI), and interview
at least three inspectors before deciding on one.
Casey said that as ASHI has worked to improve the professionalism of its members,
federal agencies such as HUD (Department of Housing and Urban Development), nearly every
state and even some local communities, have examined the home inspection regulation issue.
Despite this, consumers still must exercise care when selecting an inspector.
"Regulation has yet to affect most inspectors, so looking for professional
credentials is still the best way for consumers to select an inspector," he added,
pointing out that consumers are wise to look for ASHI membership, check for references and
interview at least three inspectors before deciding who you'll hire.
"In addition to verifying these credentials, we also recommend consumers obtain
the details on the regulation that affects them," he said.
For example, the CREIA requires its members to successfully pass a written test of
property systems and complete 30 hours of education each year. Not only does the CREIA
keep records to ensure that members are complying with their requirements, but they also
ensure that technological improvements in home construction are part of the education
process.
Seven states have adopted the National Home Inspection Examination as a means of
regulating home inspectors.
Finally, as with anything else, if you feel it's worthwhile to get a little more peace
of mind, get a second opinion. Yes, it's an extra expense, but so is paying to fix a
defective component of your property.
While it may sometimes appear that your home
inspection is the end-all, tell-all, it isn't. Home inspectors occasionally make mistakes,
which is why it's important to carefully review everything that comes to light in the
inspection process and question findings that don't add up. 
